Plantation Furnishings - Customer Survey

Central Florida's Largest All Inclusive Home Furnishings Headquarters

Welcome!

Today is: September 5, 2010.

Customer Survey

Store Visit Customer Survey

Location Visited

Please tell us about the sales associate that helped you with your purchase.

1. I was acknowledged when I entered the store.

	Promptly
	After a few minutes
	Not at all

2. My sales associate was friendly.

	Very
	Somewhat
	Not at all

3. My sales associate was knowledgeable,
helpful and answered my questions to my
satisfaction.

	Very
	Somewhat
	Not at all

4. The showroom was comfortable and
presented merchandise in a pleasant
surrounding.

	Very
	Somewhat
	Not at all

5. How was the overall service you
received during your visit?

	Excellent
	Average
	Poor

6. How did you initially hear about us?

Please tell us about the delivery of the item(s) you purchased.

1. Delivery was delivered on the day required.

	Yes
	No

2. Delivery staff was neat in appearance,
friendly and helpful.

	Very
	Somewhat
	Not at all
	No experience

3. Delivery was delivered free of damages.

	Yes
	No

Please tell us about your experience with our customer service.
(If you found a need to contact our customer service
department, please tell us your experience. )

1. Customer Service Representative was friendly and helpful.

	Very
	Somewhat
	Not at all
	No experience

2. I was contacted promptly.

	Within 48 hours
	Not at all

3. My concern was resolved to my satisfaction.

	Completely
	Somewhat
	Not at all

4. Delivery was complete.

	Yes
	No

Comments

I would rate my overall experience with
Plantation Furnishings as:

	Excellent
	Average
	Poor

*Name

*Email

*Phone

How can Plantation Furnishings
serve you better?